If your Savaria product is not working properly, contact the dealer who installed your product for service.
Concord 4 User Manual 5 Basic commands Table 1 below shows the basic commands. Table 1: Basic commands Command Instructions Disarm the system Press 1, code. Cancel an accidental alarm Press code or press 1, code. Arm to Level 2 (stay) Press 2, code.
If your product is still under warranty, only the dealer who sold the original product can service your product. If you require service and your product is no longer under warranty, contact the dealer where you purchased your product or please contact us for information about dealers who can provide service in your area.
- Mar 25, 2015 By accessing the key switch inside the elevator, Phase 2 of the elevator control begins and the fire department will have control of the elevator. Test the door open/close buttons to make sure that they still work. This will prevent the elevator from stopping at the wrong floor. Remember to stop the elevator several floors below the reported fire.
- Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Due to the technical nature of our products and safety concerns, we only provide technical support to authorized Savaria dealers. Savaria sells parts to authorized Savaria dealers only.
If you need an Owner's Manual for a current product, see the appropriate product page and click the Documents section to download the PDF version of the Owner's Manual. Installation manuals and other technical documents are available to authorized Savaria dealers only.
Savaria Warranty
Download a copy of the warranty policy for Savaria products:
Please note that most products are covered by a 36 month parts warranty.
Concord Elevator Manual Free
For Older Products
If you are looking for service on a non-current Savaria product or need an Owner's Manual, please contact us at 1.855.728.2742.
Concord Elevator Manual Download
Non-current products include: Concord Liberty stairlift, Concord Kwiklift elevator, Concord Horizon elevator, Concord Versalift, Concord IPL, Concord Hampton elevator, P.A.L. VPL, ES-125 IPL, S64 and C65 IPL, B.07 and SL-1000 stairlift.
Dealer Support
If you are an authorized Savaria dealer requiring technical support:
Dealer-only Technical Support: 1.800.791.7999
(8am - 6pm ET, Mon - Fri)